Artificial Intelligence with Emotional Intelligence
Artificial Intelligence is doing wonders. From
turning text prompts to images with
Dall.E to
turning them into entire videos with Sora, some of AI’s latest achievements push the envelope of plausibility. But not everyone is worried about just generating content,
some innovators are using the technology to create great companions.
The
“intelligent and kind” chatbot
Pi from
Inflection AI is one of them.
Now,
Hume, a New York-based research lab and technology company, has introduced what can be called the
‘first conversational AI with emotional intelligence’.
WHAT IS AI WITH EMOTIONAL INTELLIGENCE?
To put this into perspective,
all recent AI apps follow instructions. Now, imagine if they could also
understand the user’s feelings and the meanings behind their words. This is what Hume’s new AI voice interface does.
The company claims that it is building empathic AI that could
‘serve human well-being’ through an
application programming interface (API) that can interpret emotional expressions and come up with empathic responses.
WHAT IS A API?
An API can be thought of as a channel to
connect one software to another.
HOW IS IT USED?
Perhaps, the most standout feature of Hume’s conversational AI technology is its
integration capability, rather than being just a solitary application. Based on the claims, it seems the technology may revolutionise several fields by
powering applications with humanlike interactions.
Hume’s conversational AI interface
is not a standalone application. Its technology can power numerous applications. Hume calls its innovation
Empathic Voice Interface (EVI) which is essentially an API that is powered by its proprietary
empathic large language model (eLLM).
This eLLM reportedly understands and emulates tones of voices, and word emphasis to optimise human-AI conversations.
POTENTIAL FUTURE USAGE
Potential future uses include:
- AI assistants who can converse in a humanlike manner.
- Customer support agents who can provide a more natural and relatable service0
- Therapists adept at comprehending a wide range of human emotions and thoughts.
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